SHIPPING

How long will it take to get my order?

Orders are packed and shipped throughout Monday to Friday. Most orders are shipped within 48 hours from the order date.

Orders placed during weekends and selected holidays will be processed on the next business day. After its shipment, you can find its tracking number on your Order Page. 
If we are unable to process your order due to inaccurate or incomplete payment information, your shipment may be delayed for an additional 2 business days.

A contact number will be necessary for safe and quick delivery service . Please fill out your contact number for each order.
FREE GROUND SHIPPING ON ORDERS OVER $39.99 FOR USA AND CANADA.

We offer flat rate shipping on all orders within USA and Canada Easy, right? 

Within USA AND CANADA

Under $39.99USD (before taxes + after discounts): $17.99USD flat rate

Out of USA AND CANADA

Under $39.99 CAD (before taxes + after discounts) , $21.99USD flat rate 

Estimated delivery time: 1-7 days from time of shipment.

Certain oversized items and shipping addresses may be exempt from Free Shipping.We try our best to make sure that your order is delivered on time, but  Northern Icons does not guarantee specific delivery times and cannot be held responsible for conditions beyond our control such as severe weather, service interruptions, peak periods etc.

Shipping times are estimated and may vary depending on order processing time and the distance of the shipping address from our warehouse.
Damaged  shipments：

Claims on orders received must be made within 72 hours of receiving your shipment via email at  sales@nortern-icons.com

Can you gift box my order？

Unfortunately, we are unable to gift-wrap at this time. We apologize for any inconvenience. 

Confirmation of shipment:

Once your order has shipped, you will receive an E-mail letting you know that your order has shipped and will include your tracking number.